My personal information was compromised. I found out when I received a check order I did not place. The order was placed while I was in a nursing home for physical rehab. I was in this facility for 3 months and had no access to my account. My MOTHER was handling my banking while I was getting physical conditioning.
I contacted the bank and they told me that my MOTHER must have stolen my information and used my account for ordering unauthorized checks.
The very next day after I contacted the bank, charges from a company called MERONYM which is an internet billing service for porn, started to appear on my account. The bank PAID the first charge of $69.95 and socked me with a fee of $25.00.
This billing company hit my account 2 more times. These charges were bounced back and I was charged a fee of $29.00 each time.
Then on 12/31 another porn billing company hit my account twice in the same day. Again socked with $29.00 charges for each one.
I have repeatedly called the bank, I filled out and went to a notary at my own expense, the paperwork they sent to me. They are refusing to close the account until I pay all these unauthorized charges with my Social Security Disability money.
They are treating me like _I_ did something wrong. My position is that they were notified about the compromise of my personal data and it is their fault since they have refused to help me.
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