Do NOT sign a contract with Protect America! Once you sign it, you will have a very hard time getting out of it! Sure they don't make you pay for the equipment up front which you think is a bonus but in the end you pay far more than necessary for it. I signed a 3 year contract in September which ...
I have now spent more than 150 hours trying to get some form of cooperation from Dell. The first computer they sent either didn't work or the tech was uninformed. I was sent another (surprise) which also had to be reformatted before it worked properly. This was In Jan.. I asked to have my 4 year ...
I purchased a business computer from dell 2 years ago. And thats where it all starts. It was intered in the purchase agreement as a home system. (Wrong) They said it was not possible to change the account. I had nothing but problems from the system from day one. It took 8 months to get a tech on ...
I received a $400 off coupon on select systems (which were not listed on the coupon). I picked out the system that I wanted to purchase from the catalog and called customer service. I was told the coupon was valid as long as my system was over $1299 and I ordered it online. I placed the order but ...
I worked for Dell for several years, after being recruited by them persistantly. I had heard horror stories, but the $ they threw at me was too hard to turn down. Then, after doing a fantastic job for them, was laid off when their precious profits were threatened. When Mort Topfer was President, ...
If you've read any of the other complaints about Dell, much of mine will contain the same general complaints: non-responsive and apathetic foreign service representatives who've been instructed to virtually ignore and stiffarm customers; no opportunity or provision to escalate a customer's problem ...