I purchased a computer with DELL several years ago. I had it build with a DVD Writer plus a CD writer and it cost me $1400.00. I started having problems with it locking up and I called the company and stayed on the phone night after night with TECH Support trying to resolve the problem. I purchased ...
I couldn't wait to buy a new computer and so I went online and bought a brand new one from Dell, a Dimension 9100. After receiving it I plugged it in the next day and after only a few hours my computer froze and needed to be rebooted. After finally rebooting a few hours later the sytem crashed and ...
Purchased dell computer september for $1,398.00.in august computer failed dell tech. Told us over the phone that we were going to need some new parts. So we ordered the parts at a cost of 280.00 to find out the next day did not need them. Called to chancel already sent. They told me when i received ...
The following is a draft of a letter I am about to mail to Dell. You simply won't believe this: Subject: Customer Support Dear Dell Inc.: I am resending a copy of a letter, which I mail to your company last week, because unbelievably even more things have happened since then. Enclosed you will find ...
After buying a dell inspiron 9100, i lost my job within the 30 day return period and called them for a return authorization #. I spoke w / a customer rep. Who promised to send me the return auth.info. I made a few payments and kept calling them to no avail. I've been given wrong phone #'s, ...
Over three years ago, I purchased a Dell Inspiron 2600 Laptop over the internet. I had no problems at all making the purchase, but that was were it all stopped. Once my purchase was made and paid for, I have had nothing but problems which I will list out below. 1. The promised delivery time was not ...