This company is a ripoff artist. I cancelled well before the free trial period. I sent an email to cancel as it stated to do. A week and a half later My account was billed 39.95 for a year Have not gotten reimbursed for this. Do not under any circumstances download this program, you will truly be ...
I called them up trying to figure out how much money I owed them. For the next two hours they transferred me in circles throughout their organization. All I wanted to know was a very simple peice of information, and nobody in their entire organization had any sort of idea how much I owed. The money ...
I downloaded the "Active Speed" lastnight (October 23) and cancelled today (Oct. 24th 2003). It took me FOREVER (almost 4 hours) to find the cancellation form (they hide it). If you want to cancel the web address is www.ascentive.com/support/new/cancelform2. Phtml They just sent me an ...
I thought ActiveSpeed was worth trying out, so I downloaded it. ActiveSpeed really didn't do a whole lot that I could see but I left it on my computer and kind of forgot about it. I recently received an email from Ascentive telling me that my account was going to charged. So I went to the companies ...
Only after reading the consumer complaintss, did I realize I had been had. Ascentive charged my credit card, immediately, rather than 30 day guaranteed trial period. I cancelled well within the trial period, as their service is useless and constipates your computer! The only alternative is to ask ...
On aug 22 i recieved and email from ascentive that i was up for renewal sept 4th. On that email was a link to update my credit card etc. I used that link and took my credit card off file so that it would not be used as i did not want a renewal for something i have not had on computer for months and ...