My husband and I purchased 49 Pella Architect Series Windows and one 4 panel patio door in the fall of 2009 for our home. Pella was forced, because of all the manufacturing defects to provide replacements for nearly every single item we purchased. Those replacements were delivered in early after ...
After I desired to stop my account, getting into connection with employees to come back my key was horrible. Nobody was there during operating hours. I sent the supervisor to setup a time in the future in and that I got no response from him to get a day or period. Before I understood it ABC was ...
Original Email to Pella: I moved into my new home that was built by — in March 1995. I have 23 Pella windows installed in my house. They are double hung windows, natural wood interior, Aluminum clad on the exterior, with grills. All of the windows are marked with the code 904 PCD. Looking at your ...
We purchased Pella Architect Double Hung Douglas Fir windows. They were delivered Octover 22. We paid over $32,000.00. The windows were not Douglas Fir. They are only pine with Douglas Fir veneer. We were never told anything about veneered. We made it clear that we were willing to pay the extra ...
Had whole house installed with Pella Impervia double hung windows. Had serious air leakage throughout all of the house windows. After 3 service calls and no answers, all the Pella service manager could tell me was that in thier gaurentee, they have the right to refund my money and walk away. After ...
Had whole house installed with Pella Impervia double hung windows. Had serious air leakage throughout all of the house windows. After 3 service calls and no answers, all the Pella service manager could tell me was that in their gaurentee, they have the right to refund my money and walk away. After ...