Ok... Now I need to make a decision about my rack and pinion and William leaves without even being professional enough to call a customer to let him know that the call was made. I know nothing and need to know much more. Decisions need to be made. Howard, I'm calling you out. Teach integrity, ...
Ok... Last year, August, I had to spend $1,400.00 on a new rack and pinion on my 99 Jetta. Warrantied for 12,000 miles or 12 months. Well 14,000 miles later I need a new rack and pinion. Not to forget the up-sale they had for brakes and other minor things. I get a bunch of "I don't knows" ...
In February my husband and I made the mistake of shopping at Marlo's Furniture store in Laurel, MD We were looking for a kitchen table and chairs and found one. We were told to pick it up the the following Friday evening. My husband goes to pick it up and it's not there. Salesman promised to have ...
In march i bought a 1998 gmc sonoma. It had 15,000 miles and was only 8,000. It also still had quite a bit of the factory warranty left. As i was doing my financing paper work i was sold an extended warranty (i was never told the warranty costs 2,000 dollars!) i drove the truck for about a week. ...
On June 12, my wife and I purchased a used 2000 Dodge Durango (VIN#1B4HS28N4YF300655) from the Laurel, MD Carmax superstore. In early November of we reported to Carmax multiple mechanical failure problems with this vehicle that needed to be immediately repaired/addressed. Although the earliest ...
I am writing this report years later after the incident occurred. Back in 1998, (I forgot which month) I brought my 1994 GEO Prizm to have the CV Boots replaced, since it was maintenance required. They charged me a whopping $400 just for this service alone. They told me that I had an alignment ...