I was formerly a long-time and relatively satisfied customer of this company, but when I started to have a problem I was surprised to find that this was the most reprehensible large corporation I have ever done business with. Customer service has been a nightmare. Representatives are always polite ...
Direct TV advertises its move service as free, but when customers try to take advantage of the "free" offer, they are told the move actually costs $50. These fees are based on unwritten and undisclosed determinations made by Direct TV. I cancelled my Direct TV service in December because ...
After I subscribed to the best HD package and bought a $300 DVR (which is defective), Directv created a new package of programs and took away several of the channels I originally had. I am already paying plenty for their services, twice my old cable bill. I don't believe you can ever get a deal at ...
I signed up with them for a Merchant Account. They charged outrageous and numerous undisclosed fees. Then when I tried to close the account, they refused. They said I had signed a contract which I had not. After much arguing, they finally agreed to close my acount, but only if I sent them a letter ...
I am so angry right now I am shaking. I just had Direct TV installed 1 month 2 days ago. I just got a bill for $156.00! When I called to set up service, I was told the package deal was $35.00 a month for up to 4 receivers. I asked several times, "Are you sure it is not extra to get more than 1 ...
Dear Sir, I have a problem with Direct TV. I got a coupon online from an affiliate/subcontractor for Direct TV called Cannon Satellite, offering a free trial offer, no risk! One month free coupon. Find below the link: When the installers came with the cable boxes, I told them specifically that I ...