I have been a Direct TV customer for 4 years, paying directly from my checking account so I would never be late with payments. In April I called the local office and asked if I was under contract with Direct TV. I was told no, so I asked to terminate my account to change to Dish Network. Within 3 ...
This poor excuse for a debt collection company made the weakest attempt to collect a debt from me. Business rule #1: Smart People don't respond well to intimidation. Off the bat, they used aggressive comments and threats to try and frighten me into giving them an immediate payment, tried to deter ...
DirecTV cut my cable for my Hughes Net when they installed their dish, since I was not using Hughes Net at the time. I never gave permission for them to do that. Since 6/18, I am charged $72.32 for Hughes Net, and they said I have to pay for the service call for them to come out and reinstall a new ...
I've been a customer of Direct TV for five years. I bought a small TV for my bedroom and called Direct TV to see if they could connect it to my existing receiver. They said they would have to install a new separate receiver in the bedroom but, because I was such a "loyal customer," they ...
My husband and I have been customers of Directv for many years (10 yrs.). We moved into another house on the same property 1 1/2 yrs ago. We had the Directv moved to the new place. Due to the economy, and because we are on social security and barely able to pay our bills, we called and canceled ...
The following is a copy of the e-mail I tried to send to Direct TV's corporate offices. I am hoping that this gets to the CEO, which I have little hope for since all the "top departments" hide behind their walls. When I signed up for Direct TV, it was for my Dad, who lived across the ...