On Sept 7 I ordered DirecWay Service over the telephone. I already had the equipment. It was used and paid for. I asked the case manager at that time as I had asked previously before setting up an account "Will you put me on a contract since I already have the equipment?" He told me, no. ...
In Oct- Nov requested a downgrade in service from the Business level since I was unable to operate a VPN due to lag time in the service. I was informed that Direcway was experiencing software difficulites that would make this downgrade impossible. I was asked to "call back at a later ...
So my tranny died. I found Cottman Transmission in the paper and decided to give them a shot. Met Wade, the owner of the shop, and he made us feel very comfortable about the job. BTW, my car is a 1990 BMW 535i, automatic, with at the time 213,036 miles. The car would go in reverse, but not into any ...
I've had Direcway for over a year. During that time I've probably gotten to use it only half the time. When it is running it works good, but the equipment is terrible and constantly malfunctions. I've waited weeks for them to send a service guy, who does a temporary fix and leaves. Within a week of ...
I purchased the Direcway Broadband Internet Satellite system from an TV commercial. It was installed November 18. We could either pay for the system in one payment or we could pay it in payments of $99.99 a month for 15 months; $59.99 of it was for the internet service, the other $49.99 was to pay ...
This is the worst internet service money can buy. They totally misrepresent the connection speeds users will experience - and then disclaim any responsibility in their service agreements. They sell higher end packages that provide higher speeds despite the fact that all users experience the same ...