Purchased HughesNet hardware and service over three months ago. Has worked aprox. Three weeks since. Have called fifty plus times, written letters, and sent emails. Spent ten plus hours on hold. No assistance in resolving my service issues whatsoever. Requested refund and was told no, instead they ...
My experience is much the same as many others, so no use repeating the nighmare. Today, I was on the phone for nearly 3 hours and accomplished absolutely nothing toward speeding up my horribly slow internet service, as provided by Hughes.net. When I finally reached Advanced Technical Support, I ...
Ordered service from hughes net. I know big risk. But where we live is not serviced by dsl or cable and has marginal if that dialup. Installer came to put in dw7000 etc and dish. Upon arrival I noted that the installer didn't have a ladder to get on my roof. He kept saying you'd do better with a ...
This is the transcript of the SECOND chat I had with this support person, Debbie. Please, BUYER BEWARE! We just spent tons of cash on this system and we are getting worse than dial up speeds!!! We get NO help and then the B*tch hangs up on me!!! Case ID for June 4 Case ID 9751148 Case ID for June 4 ...
I have had DirectTV for 4 yrs now and never had a problem with it no matter what the weather is. I was so pleased with this service that I saw an infomercial for Direcway Sattelite, living in an area where nothing is available I thought it would be much better than dial-up. I called to get it, ...
I sent the email below to customer service dept. Who sent it back as basicly 'undelivered, mailbox full': Sir, I appreciate having options for broadband internet. Direcway has always acted professionally toward me in our past dealings. However, I must register a complaint about your recent policy ...