I ordered s sympathy bouquet 2/19 for a funeral 2/21/ to be delivered to Falco/caruso funeral home in Pennsauken, NJ, which never arrived. After more that 8 phone calls, no one ever returned my call to explain the "undelivered planter for $93.38". Although, people did answer the phone, ...
I ordered flowers to be delivered for my friend who had a root canal in the morning of day 1. At 6:15 Eastern time I received an email saying the order couldn't be delivered that day. There was no contact information on it beyond responding to the email. They were offering me 30 off a future ...
I purchased two different flower arrangements for Valentines Day. The web site clearly states "same day delivery available" in bold red font under each arrangement. Well, it is now 5 days later and I still have not recieved my order. After several emails and phone messages, I have ...
Ordered a plant for my father's birthday, 2/14. Paid via credit card, and felt comfortable as they were identified as a FTD florist and the order would be filled through a local florist in Rocky Ford, CO. I was asked to supply my email address, for which I assumed there would be an order ...
I ordered two valentine deliveries. First email was after expected delivery. Four days, lots of emails, useless credit codes and still no delivery! Cookie cutter emails sample: Dear WINONA AXSOM, Please accept my sincere apology for the recent issue you had with my company. Although I am sure it is ...
I ordered flowers on 2/12 to be delivered the next day. When the flowers had not been delivered by 6:00 pm on the 13th, I contacted the company. The phone number they give you is answered by a recording telling you you can leave a message but they prefer to be contacted via email. I emailed them ...