I called the 800 number to check a discrepency in their parts description. When the employee told me that the two, (distinctly different), parts I was enquiring about were "just the same" I asked him to clarify what he meant and he asked me if I'd "like to place an order now"? I ...
On June 16 I ordered a part for my old Chrysler. They immedaitely charged my credit card and then proceded to send me the wrong part. When I was finally able to contact them they admitted they did not have the right part. I returned the part and they assured me I would get a full refund. I am still ...
SOSDD (same old stuff different day) regarding autopartsgiant.com. Ordered parts June autopartsgiant charged my credit card same day. Contacted mid July autopartsgiants said parts shipped, but provided no tracking #. Next week, contacted again about shipment, no response. August telephoned, told ...
Took 8 days to get a blower motor. It arrived damaged. Called customer service who offered to sell me another one but wouldn't refund my money on the 1st until they received it back. Glad I didn't take the bait! Called UPS, they didn't pick it up, but they did credit the shipper for the insured ...
I called autopartsgiant.com to see if they had the part I needed. They said yes. I ordered online on Saturday. The site states that most parts are shipped in 1 to 2 business days. If parts are to be delayed 6 days they will call or email. On Wednesday I still didn't have any update or email as to ...
I ordered a catalytic converter from Auto Parts Giant on 12/7 for my 1996 Camry. I received notification it was shipped on 12/19. I received the part 12/27, shipped from NY to Maine. I received the catalytic converter minus three other parts I ordered. I called Customer Service on 12/28 and told ...