First of all when I intially called Z-Tel they told me my bill would be about $65 a month including taxes. My bill has not been under $140 a month including my $30 a month international calls. I called Z-Tel September 26 because I did not recieve my September's bill and requested a duplicate. They ...
It has been ten months I have been trying to get my refund of $158 back from your company. I disconnected my phone with you last year first week of December. Was given a letter stating you owed me $158.00 and the check would be sent soon. After waiting and calling your office often. I was told the ...
When setting up payment arrangements with z-tel, i am told this is a good plan and my phone always get shut off. Last time i called said i'd pay on way to work through Western Union, which opens at 8A.M., at 7am my phone is shut off. They charge me $30.00 for their mistake. I pay bill, days later, ...
I was under the assumption that Z-line would help me pay 200.00 less per year for long distance service. I got the service under the false pretense that I'd only pay 39.00 or so per month. Since I had this service I have discovered that Z-Line cross wire other ppls service to mines, charges me for ...
I am a elderly person and was fooled to belive that Z-TEL. Would be cheaper and better for me by thier rep. I was told one rate and charged another. When I tried to get this cleared up by phone it was to no avail. The company charged me $71.40 a month which is higher than the company I had switched ...
I am reporting Z-Tel Communications in regards to sending me a bill when this said communications company was never given any authorization to tap (and I use that word loosely) into my phone line. I even had a three-way phone conversation with my carrier, which is AT&T, and Z-Tel Communications ...