I called in the beginning a march and was informed I was eligible to defer my March payment for a $35 fee. I paid the fee and was assured that everything was processed correctly. Started receiving non-stop collection calls (starting at 8am and ending at 9pm - at home & at work, multiple times a ...
I made 2 payments on dec one for dec and the other for jan. The jan payment has not been posted therefore i am still due on jan 5 for a payment. I called the customer service number and spoke to the rep's supervisor and eachtime i am told to call back in a couple of days and check however today i ...
I purchased a car with financing through onyx acceptance corp. Back in 2001.in 2003 i was forced to declare bankruptcy, i chose chapter 13.in 2006 i converted to chapter 7 and was allowed to keep my vehicle. I, along with my lawyer's assistance, attempted to contact onyx and were informed that they ...
My husband died the 5th of april I called capital one & told them I couldn't pay for the car anymore. They said if I send it back that they would auction it off & I would be responsible for the gap. I told them that I am on a fixed income. The manager I talked to said we discourage people ...
I also am a victim of the Onyx Acceptance and Capital One Auto Finance Account buy out. I have my truck loan through Onyx for four years and they were very helpful to me when I lost my job by rolling a payment to the end of the loan. Onyx was courteous and helpful and I enjoyed working with their ...
My car was stolen and not recovered. State Farm issues an offer to Capital One with a ten day deadline to accept and return documents to secure the title. Ten day period expired. Captitol one did not respond to State Farm's request in a timely manner. The settlement amount is now void and I am ...