After acquiring T-Mobile cellular phone for 3000 minutes a month @ Total per mo. $83.59 I contacted them because the phone was not working with the pictures. They send me another phone and I returned the old one. There was a problem with the next two which were replaced but in the interim I was out ...
At the beginning of this year we were introduce to T-Mobile by a CSR at the Carlsbad mall who claimed that service coverage in the Camp Pendelton area where we live was superv in comparison with Verizon, so we decided to give it a try and what a fiasco. The phones were slower than at our previous ...
Our company joined t-mobil 11-25and had the nw business 1500 unl weekend plan. The agreement was for 3000 anytime minutes. The billing statement shows 3000 free anytime minutes. However, after the first 1500 minutes, we are charged at $. 35 per minute. I have called them on many occasions and asked ...
Hasn't anyone noticed that T-Mobile overcharges for the federal excise tax? I haven't been with the company long but due to all the taxes and surcharges I started researching all of them. According the the FCC and IRS, the tax should be 3% (. 03) of recurring monthly charges. I figured it to be ...
I have a detailed letter I could submit to you. Basically they are trying to charge me for minutes that were billed to me after my billing cycle was closed. They added them to my next bill approximately 14 days later, that then resulted in putting me over my minutes only 10 days into my next ...
I had received a bill which should have been my last and final payment with T-Mobile as I was leaving the company for Verizon Wireless. I called a Representative (ID# XXXXXXXXX) and made my payment and asked numerous times if this was in fact the last charges on my account, there would be nothing ...