I had received a bill which should have been my last and final payment with T-Mobile as I was leaving the company for Verizon Wireless. I called a Representative (ID# XXXXXXXXX) and made my payment and asked NUMEROUS times if this was in fact the LAST charges on my account, there would be nothing ...
T-mobile overbilled me twice in 4 months. Both times billing me for 41 days worth of calls on a 30 day billing period. If I pay 40.00 for 1 month of calls that means 1 month, not 1 month and 10 days. They used this excuse like you were roaming off our system and they just recently recieved record ...
I transferred with my job to a new city. T-Mobile service in the area was poor. I contacted the T-Mobile vendor to ask about different coverage packages. I don't remember switching packages, but I was in fact switched. This is not where the problem came in. I contacted T-Mobile on August 28. I ...
I bought my phone and service at a Sam's Club at T-Mobile booth, and was given a two week trial "at no charge" I would be getting a full refund if the service did not work for me. I made the salesman repeat this several times. The total phone and service $187 (approx). The phone would not ...
I have a one year contract with T-mobile. I called them and asked if I could have my account suspended for four month because I was going to Paris for the summer, and I didn't want any bills while I was gone. They said ok they would suspend my account, but they would have to charge me $10.00 a ...
T-Mobile drops your calls (both incoming and outgoing) so that you will have to repeat that call or the call will come in again so that they are able to round up your minutes and charge you for the extra time used. This will increase your bill substantially and they will tell you that there is ...