My complaint is towards Verizon, I feel that the billing company is very incompetent. My service which is TV and internet was disconnected last night 4-19-11. I called and spoke with someone and states that I have an outstanding balance for $162.00. I told him that the $162.00 bill had just ...
I did not have Wire Maintenance plan. The No-Dial tone problem was outside my building problem. I was not home so they lied to me that it was inside wiring problem and charged me $100. Few years ago, they used to charge $3.99 for wire maintenance. They kept raising this fees to $6.99 first and ...
Hello my name is Jody, I am in the Airforce stationed at McGuire AFB, New Jersey. I received a telephone bill from Verizon for $309.00, $258.00 was to a city in South Africa called Sao Tome. I did not make these calls and informed Verizon of that. They sent me to the Verizon fraud department for ...
I had an intermittent phone service problem with incoming calls being cut off. This problem persisted for about 2 months with numerous calls to Verizon service dept. and subsequent technician visits to my home. The technicians never entered my home or checked replaced any of my internal wiring. The ...