When I purchased the policy, Nationwide assured me that claims are handled in a timely manner. I placed a claim 5 days ago and have called back repeatedly to request expedited service. On the occasions that my calls aren't dropped by Nationwide's sloppy IVR system, I reach an outsourced call center ...
I signed up with this company this year with the understanding that I would get good service. I placed two claims with this company and still they haven't been resolved. First a tenant contacts me on the Friday before five o clock to report the hot water tank is leaking all over the floor. I called ...
I am experiencing the same issues as others here. Trying to get my water heater replaced, they say it had a pre-existing condition and that they will absolutley not cover it. I have a home inspection that shows the water heater was fine at the time of my closing. That was over five months ago that ...
My realtor did not have the home warranty contract at time of closing. I received it a month after closing, did some renovations to purchased home before moving in and found the thermostat was broken and heating system died in January. They refused to do any work or consider doing any, stating that ...
Yep, I am having the same type of problems with this company. All claims over $100.00 must be called in and approved. The approval office NEVER answers their phone - thus the contractor has to make a second trip to the site. An inconvenience to my tenants and to me. They have paid OK on a few small ...
As a stay at home mom this is a program I looked into and am glad I found this site before sending them money! These people that start scams like this need to be taught a lesson. Please check out anything home based before getting into it. Good Luck ...