I have two separate accounts with HRS USA. Last month, I contacted a customer service representative about expediting my payments and was told to make them over the phone. I gave her my account information and my payment was credited accordingly. After receiving this month's statements, I find that ...
Twice I have been billed a $29.00 late charge when I mailed my payment before the due date. When I called the first time to complain they removed the late charge from my account. It's been many months since then, and I received a bill this week with another $29 charge. I called and told them I ...
I had a delinquent account that I was trying to pay off and ran into several issues: 1) The 800 number for customer service is a joke. Either the caller only gets a menu or gets dropped off the line. There has been one instance where I got through to a 'live' rep. 2) I made two payments in one ...
I am in need of your assistance to resolve a problem regarding the matter with HRS-USA.in good faith, I had entrusted a person to pay off his debt with HRS-USA for the purchase of a computer in August. When I spoke with primary applicant about this matter on numerous occasions, he had informed me ...
HRS, Household Retail Services is a large "Private Label" credit provider. This means that your store charge with Best Buy, Rooms to Go, CompUSA, and many purchases of appliances, carpet, exercise equipment, furniture, etc. Is financed and reported by HRS. Generally the retailer is paid ...
Company doesn't send a statement and then charges late fees quoting "your contract requires a payment whether or not you receive a statement of billing." Steve winder, Georgia ...