After reading the numerous accounts on this site and others about HRS I wanted to share my revenge. HRS failed to provide me with statements for 3 months and I got behind for a total of $51.00. Now I know I am responsible for paying this bill statement or not but I made 3 months in 3 months due to ...
I obtained a Best Buy card last month and was told that I could make my payments in the store once I recieved my bill. I went to Best Buy to pay on my card a few days before the due date and was told by the customer service rep. That payments could only be mailed in to HRS USA. I was a little upset ...
Purchased a computer from best buy and financed through thier company -hrs usa. Best buy offered a $350 rebate with the purchase... I sent in all required receipts and couments; best buy rejected my rebate request repeatedly -claiming they needed more information. I complied with all of their ...
I checked your site thoroughly, one rebuttal was "Just pay your bills on time". Nice thought, however, it is virtually impossible to accomplish that mission with HRS. HRS will delay registering a change of address. HRS will arbitrarily change your mailing address within the contract ...
I purchased a $150 item June at Best Buy using their "90 days same as cash" promotion. The monthly statements from their finance service, HRS USA, state "if we receive (purchase price) by the promotion expiration date X/XX, no FINANCE CHARGES will be due on the purchase. Any minimum ...
I use my bank's payment service to pay this bill. The bank sent the payment 9-24 and HRS didn't post it until 10-19-01. I wrote them about it because I experienced the nastiness of their phone customer service department. I also informed them that First USA is named in a multi million dollar class ...