I purchased a $150 item June at Best Buy using their "90 days same as cash" promotion. The monthly statements from their finance service, HRS USA, state "if we receive (purchase price) by the promotion expiration date X/XX, no FINANCE CHARGES will be due on the purchase. Any minimum ...
I use my bank's payment service to pay this bill. The bank sent the payment 9-24 and HRS didn't post it until 10-19-01. I wrote them about it because I experienced the nastiness of their phone customer service department. I also informed them that First USA is named in a multi million dollar class ...
I have had a horrible experience with HRS USA. The situation is similar to those I have read: opened a 6 month interest free account with Best Buy. I accidentally missed a payment & called to correct it. They accepted an immediate payment over the phone & told me everything was in good ...
Made an electronic payment through my bank which arrived late... Was billed $29 because of this... Half my payment went to pay this late charge! ...
Two part problem: $200.00 payment, HRS USA cashed the check for $700.00. When the mistake was caught by me and I contacted them, did I get the $500.00 mistake back? No. This started in early February. Their CSRs kept telling me, "If you fax a letter stating your problem, our Monetary Research ...