I've been dealing with First Am for 2 years now. I moved into a historic building that uses geothermal a/c units, and mine has had issues since I moved in. First Am has sent numerous incompetent "techinicians" out to "repair" my unit. Each one says the unit has a leak and needs ...
Purchased a home in March—previous owners threw in First American Home Buyers Warranty for a year—what a joke! Had a leak before I even finished moving in. Took forever to get repairman out—ended up speaking with a supervisor to get action—took an entire day to do just this. Have made over 30 calls ...
My kitchen faucet was leaking at the joint. It was a high end raised faucet. Whe I came home after the repairs, it had been replaced with a cheap plasctic faucet. It does not match the kitchen or sink in my home. The part on the sink top is not as large as the old faucet so there is also uncovered ...
This is the second time in 2 months that First American has not provided any kind of service. I don't know how they are still in business with the way they handle their customers. First time I had to call and our AC unit was not working. We told them it was an emergency as we were in the middle of ...
I have been dealing with this company for over 1 month and I still do not have working air conditioning in my condo. I live in a loft (heat rises) so on extremely lot days, it is hotter in my home. On 05/28/08, First American had a local heating and cooling company come out to diagnose the problem. ...
Ok, where to start: I have always paid my monthly fee of $60 for this company, thinking they'd be there when I need some home warranty problems. Well, about a month ago, I really needed them (I still do, meaning that they still have not solved the problem). We noticed water dripping down through ...