We returned from a cruise on 6/23 to discover no A/C. We called right away and were told someone would call us back. They called that evening and set up a service call for the next day. Impressed? I was... Until the guy who showed up had NO people skills, couldn't answer our questions and told us ...
Our a/c stopped working last Tuesday at 1:00am in the middle of a heat wave. We called FAHBPC to get someone out ASAP. An a/c company called us the next morning to schedule service for the following day between 12-2. After 3 phone calls and the tech saying "I am almost there", he showed ...
We purchased a 3 year old home in April, we purchased a home warranty policy from First American Home Buyers Protection. On May 23, our air conditioner (a/c) went out. On May 26th, First American sent 3-Team Mechanical to see what was wrong with the a/c. During this time period, I have initiated ...
I purchased a home in Atlanta, GA and chose First American as my home warranty professionals. I'd reported my roof leaking and Cook Construction came to investigate the problem. I paid the $50 (which I was originally told would be $45). The man looked in my closet where the leak was discovered, ...
As a single, disabled woman, I felt that I had no other choice than to go with the company that the realtor suggested, even though I had experienced several problems with First American Home Buyers in my previous home, which had to be repaired before the new buyers would accept moving in. Since ...
I called 1stAmerican on Tuesday, April 11 for air conditioner repair. The contractor called and scheduled an appointment for Thursday. The tech called me Thursday morning and asked for directions because he couldn't find my address on the Key Map. That was the first clue that there was a problem. ...