Firstly i baught an order in 17 of jan i have not received it however your advertisement said i would receive my order within 2 or 3 days to make matter wors you got money i my account in 16 of feb but i did not buy any thing when i call your number no body answer last tuesday i called with my bank ...
Hi i rang your company on the 13th feb about you taking £99.95 out off my account i dont no who i spoke to but i told him i had not recieved anything and why had the money been taken he said that it would go back into my account but unfortunetly im still waiting, i find this extreamly frustrating ...
I ordered the trial product and hav just seen the new amount taken on my credit card. I rang the no to say i wanted the trial only how do i get this money back? ...
As with other people i ordered the free trial but had to pay for the delivery costs. I was not advised at that time that i had to do anything re: cancelling and have subsequently been debited the above amount without my consent. ...
I paid for a trial sample at £6.99. Tried to return it and cancel the product cannot get through to any one at all. Also they have tacken £99.95 from my account even before the trial period has ended. Be careful!!! ...
We ordered a free sample for the cost of £6.99 witch we recived and the next thing we know they have taken £99.99 out of are bank account an we have recived nothing since!!! Have tryed getting in touch and no answer ...