We have (5) phones w/T-mobile - family account. Two of our phones were hit with this $9.99 charge on our recent billing. I goolgled the info on the bill and found I supposedly signed up to receive a text quotes. I did not such thing and did not respond to any text message - neither did the other ...
I spent around 100 hours on the phone in the stores try to get my cell phone to work they blamed it on every thing never could get it to work even one of their store managers in NY wrote a one page letter telling all I had done to get service I called the loyality department after no luck I went to ...
I switched providers on September 15 from T-Mobile to ATT. After that time, I got a bill for the entire month of service even though I had cancelled my account and had stopped service. I called T-Mobile about this and they said that I was right; that my phone was switched on 9/15, and that I owed ...
I was calling them to file a claim about my wifes phone that was damaged, i checked my account online to make sure we still had the premium handset protection plan, and we did. So we talked to them and they told me over and over that i didnt have it, i copied and pasted the details into a chat with ...
My October and November bill included 4 app charges that I never signed up for during my services. Apps are True Digit (87328), Cellfunz.com (51345), flirtips (68330), quiz4now (24758). This was truly unauthorized services. ...
We not agree with this amount T-Mobile charge me on phone (Personal Info Removed). - We have one time came to talk to the men work in T Mobile station at Kahala mall in Honolulu Hawaii: " Please lock all our service accept use phone " after we paid some orther charge from our son phone, ...