This is the second time that I have experienced unauthorized charges on my card with them. I contacted there dispute department who told me to fax a paper stating all of the transactions that were being disputed and once the fax was received the claim would be processed. I fax the paper the same ...
So me and my boyfriend stop to put some gas in my car he only put 15.00.. Later on that night received a notification that a 75.00 transaction was done at the same gas station. Calls the company they state unless he get a lawyer an has a video they wont credit him for that unautorized transaction! ...
I bought this card at a cashier in the Bronx, NY. I tried to use the ATM to get money and i couldn't, called the company and they asked me to send a fax with my NY state ID, Social Security Card and a prove of address... After doing all this i called back the next day (today) and now they are ...
I noticed an inquiry into my account about a week and a half ago from a phone. I didn't call to inquire but for 50 cents it wasn't worth the dispute. Yesterday I came home from the store to check my account online and couldn't get into it. It finally locked me out and I called. They changed my ...
I received a text that said I charge for $300.00 was being held for a transaction that was going to post. I immediately called Netspend, (mind you that no one in the customer service can do anything but read from a script). Anyhow, they said they had to wait till the company actually took the ...
I was on computer paying a ticket, someone from Idaho hacked into my computer got my netspend card and placed an order on walmart.com i called netspend that day soon as I noticed it, i was told that there was a stop payment put on order. Come to find out it never was and they paid it tryed to get ...