I had WildBlue service for almost 3 years. During that time I never had the speeds that they claimed. The best performance I had was recorded through an online speed checking service as 364kbs. Far below the 1.5mb I was promised and was paying for. However that is only a small part of my issue with ...
No fancy smancy internet service for me way out here on the prairie. No sir-eee. Dial-up only, slower 'n molassas in winter. Until one day, I get a postcard in the mail touting fast internet service virtually anywhere via WildBlue Communications. The ad draws me in... High speed internet, always ...
On or about April 25th of this year, I signed up for WildBlue's satellite based internet/broadband service (ProPAK plan) on explicit expectations (via company advertisement claims and sales representative that I spoke with over the phone) that service availability would not be affected by inclement ...
I signed up through at&t. (I kept them for 2 1/2 years since I had NO options in the middle of nowhere - out in country) They said I would not be billed for 30 days after install for equipment. They installed 2 days later I was charged and caused my bank account to mess up. Spoke to Monique in ...
NO Customer service! I emailed and called everyday for weeks and could get no manager on the phone. I was promised 5 times that a manager would call but they never did. My internet went down before Thanksgiving and was down for a month. It was "repaired" finally on 12/15. It turns out ...