I paid £80 for a DVD box set. When I did not receive them I sent an email. They replied stating it was delayed due to customs. I sent another email a week later and was informed they would send another set. I have still not received anything and they are not responding to my emails. ...
Dear Sirs: You will be aware from a copy e-mail sent to Scambook earlier today, that, after many weeks, seems to be interested in making a refund. Whether it will be happy to include Shipping Charges of £15.61 remains to be seen. The original bill was raised by CW Marketing, although I have been ...
My e-mail addressed to and the above date, has been rejected. The text was as follows 'Dear Sirs, As 11 weeks have now elapsed since the goods were returned by surface post to Media Monster, please determine whether they have been received by the Returns Department of this Canadian distributor. If ...
I bought a DVD boxset from this company which I was not happy with. It was not as advertised so I complained and was sent reimbursement details. This entailed me posting the item back to them which I did several months ago. I did not receive a full refund as promised and all e-mails that I have ...
I ordered box set of Highway to Heaven last August. It has never arrived. I exchanged several e-mails with them. They claim to have sent a second set, but neither have arrived. I have suggested they just refund my money which they took at the time. Now they don't answer my e-mails - I haven't heard ...
I ordered a set of DVDs from them. When they didn't arrive I got messages identical to others on your website&about how $18 had been paid in customs duties. Later on they said that they would send a replacement express. Nothing whatsoever has ever arrived and now they don't answer emails. ...