If you are considering purchasing any Umax/Astra scanners I would suggest going to their webpage and calling their support phone number or requesting e-mail support first. It is non-existent. And there is no way to call in to the company. If you buy their products and have any problems, which you ...
I purchased a Umax scanner and it worked for a short time then I began having problems. I have sent 40 - 50 e-mails requesting support, however they are not answered. One day I sent 25 e-mails requesting help and not one was answered. I obtained their stated address and phone numbers. I have called ...
HERE IS WHAT I SENT UMAX: I own a UMAX Astra 1220S flat bed scanner, and the tiny plastic hinges snapped off of the top when I simply opened the top to scan a document. From looking at these tiny pieces of plastic I assume this is a common problem. Can you help me? HERE'S WHAT THEY SAID: Thanks for ...