I purchased a Lazy-Boy recliner 3 years ago. Shortly after, I turned in a claim that was accepted by Stain Safe Company. Folks, this was 3 years ago. A Stain Safe representative came to my house and attempted to fix the problem. I called Stain Safe and advised them that the problem was not ...
I have been dealing with Stainsafe for almost a year now trying to be compensated for my furniture that their technician ruined. This began in Sept. 04 When they sent out their service tech to repair a hole in my loveseat, well he fixed the hole and burned my loveseat in the process. I contacted ...
I wish to submit yet another complaint against the duplicitous company Stainsafe. The hell began when I called to file a claim regarding a torn spot on my sofa. The person taking the information incorectly entered that it was a frayed spot, thus my claim was denied. This was yet a long process of ...
Claim # 1. On 02/10, my husband and I purchased a leather sofa and loveseat from Levitz, with the seven year warranty protection at a cost of $169.99. On 03/06, I noticed that there was a tear on the left side of the center cushion and I called for service on 03/09. I was given a claim # and told ...
It is obvious that there are many customers who have been what I've been through with Stainsafe. Everything that has been stated about them is true. I only wish I would have found this website before I purchased the $500 warranty through Lazy-Boy. Approximately 3 years ago, I purchased a leather ...
I had purchased a leather sofa and loveseat from Levitz in Garden City N.Y. On 12/10/04. Two years later we have sagging in the seat areas and some minor tears. We called for service and a repairman came to fix. He said he could take care of it right away but he had to call the office. When he got ...