I paid $200.00 for an advanced diag and repair that did nothing to my computer. There was a glitch in the software (found by 2 other persons) that they should have found if they did what they said. Also I was charged for spyware and virus that I did not need plus $29 to put it in (EACH) when I ...
This company is has been nicknamed "The Electronic Nazzies" by those of use who know better than to patron their stores. Best Buy clames that sales people are no instructed to "lead" or use high pitch sales strategies, however, this is not the case. I don't know what incentive ...
My boyfriend bought a laptop from Best Buy less than a year ago and was misled by the phrase "we will do the warranty work here". What that actually means is that it will be sent off to the manufacturer, they do not do any warranty work in house. When the laptop was having issues (which ...
I got up at 4:00 in the morning, the day after Thanksgiving to take advantage of the special rebates on our computer that equaled up to $500!!! Got home that day hooked it up and sent off our rebate forms to the tee! We received in the mail that our rebate was not valid becouse we had returned the ...