On 16th of October I purchased a Samsung TV. I was going to use it with head phones that is why I specifically asked the sales person if I could use it in that mode. He answered positively. It turned out that the volume of the sound on headphones was so law that to hear something you would push the ...
When my wife and I moved into the house we live in on December 15, 1967 we bought a Kenmore all Refrigerator and a matching Kenmore all Freezer. These two products endured extremely well for thirty nine and one half years. We bought the Sears Service Policy and updated it when needed and received ...
I ordered a part from Sears, it last for less then two years and broke, now I have to order the same part again, and they want me to pay $15.38 for the part, and more then $10.00 for shipping. I have work for U.P.S. For more then 17 years, and I happen to know for a fact, it is not that much to ...
Purchased a new 26" snowblower recently. After getting it out of the box one tire was flat. Pumped it up but today noticed it was flat again. Took it off and returned to Sears for a new tire. My husband was told he had to purchase a warranty agreement for $125 before they would replace the ...
I placed an order with Sears for a repairman in Santa Fe NM for my ASKO dishwasher. A guy from A&E Factory service shows up without calling first (Sears bungled my phone number). He looks at the DW and can´t even find the model number. I had to find the manual to show him. He wasn´t sure where ...
In February I called to renew a Master Agreement on a refrigerator purchased in 2007. I paid for it over the phone and was told to keep the existing agreement paperwork and it was back in force. I then requested a service call to check the ice maker because it was slow to make ice. The tech was ...