I had my floors installed in dec. I called in June to let them know the floors were buckling. They said it was moisture but when the sales person recommended the floor we had he said it could with hold anything even if it stood on there for 5 days it had a 25 yr water damage warranty. They replaced ...
Carpet falling apart, failure to show for appointment and unhelpful customer service. We purchased the "highest end" carpeting from Empire less than a year ago. We've already had someone come out and repair the unraveling of it. Since that repair, we've had multiple spots unraveling and ...
I bought berber carpet from Empire Carpet and had it installed in June. Sales Rep Rich Piotrowski told me it was great with dogs, wear and the unconditional warranty cannot be beat. He was just at some woman's house who had a pet stain and told her he would replace it free of charge. Great, I'm in. ...
I finished the 4th bedroom in are 6 year old home and I wanted to get carpeting in so we could get all the computer stuff put away and get our Christmas tree and decorations up. We called Empire and they came out quickly and could install the next day. The salesman was nice and helpful so we had ...
I contracted Empire Today on August 31 to provide the service of laying new carpet at my home. This was supposed to be a one day installation starting at 8 A.M. On Tuesday, September 4, and they did not arrive until 10:15 A.M. The installers started the job, and by mid-afternoon, stated they did ...
Almost purchased carpeting and window treatments from this unethical, and crooked company. They advertise under next day installation, but if you're a great shopper you'll spend more time shopping around rather than dealing with Empire Today's. Their prices are extremely high and they do not pay ...