Empire Today LLC IS a RipOff!!! I decided to wait until after the holidays to have some wood flooring install, so I cancelled my order/contract the next day after the order/contract was placed, but they cashed my deposit check anyway. I was told by the sales person that if I cancelled within 3 ...
We ordered carpet in December. The price was expensive but we took it for the convenience of having it installed that week. The carpeting selected was their top of the line Berber. Within two weeks the carpet began to unravel at seams and along walls where it had been cut. When we called the 800 ...
A year and seven days ago I had Empire today install laminate wood flooring. Approximately three days ago I noticed several gaps in the laminate that had appeared in my floor. I contacted Empire Today and was told that since my warrenty had expired they had no plans on doing anything about it. ...
Description of issue #1: The carpet installed in our home has only been down for 11 months and is very worn and looks worse than our carpet downstairs which was not replaced. The supervisor who came to our home, said the carpet downstairs would probably out last the life of the carpet Empire ...
My wife and I purchased carpet in May of this year from Empire Carpet in Chicago. Since the purchase of this carpet which the fibers are nylon; it has been having all kinds of debris accumulate from it on a daily basis. We have a baby who crawls around and loves to put anything in his mouth. The ...
EMPIRE TODAY LLC showed us one carpet grade at sales and negotitation time, then delivered another grade of materials at install. They repeatedly missed their promised install dates and times, damaged our home during the installation, delivered sub-standard and manuf defective carpeting, sent ...