Tech no show during scheduled time. Staff inconsiderate, doesn't give customer courtesy call to inform tech running late or need to reschedule. No respect for customers time/convenience ...
On october 16 the air conditioning unit ("AC") of a house I own broke and the tenant called Service America ("SAM" or "the company") for service which I have since 2004. A SAM technician performed an inspection on Wednesday October 16.2013 and refilled the AC with gas ...
I have a contract with Service America for a year where I pay close to 600 for the year and they will fix appliances plumbing and electric problems. My A/C is old and my tenant complained that the unit is not working right so they said that the will change only one part and I'll have to pay for the ...
I bought one of the Service America Annual contracts which I regret. This is the second time that I set up an appointment with them for the day that they have availability, which is never on the weekend because never are techs. Available on these days. I had to take the day they have available off ...
I have been a customer of Service America for 11 years, they use to give you an appointment within 48 hours, now it takes at least 4 days (if you are lucky) to get your first appointment... Way too long! My washer machine broke on Friday 6 pm and I had unstopable water everywhere... I tried to get ...
I have been a customer of Service America. Most of their service techs do not know what they are doing! They blame it on your home appliances and find excuses while they destroy what they came to your home to fix to begin with. I recently had 6 techs sent to my home to fix a faucet that they broke. ...