Vonage passes charges on to customers at the maximum allowable rate. Vonage charge is over $31.00 per month. Service is overpriced and there are hidden charges that come to the light after the consumer sees the bill. Vontage uses its position as the service provider to charge its consumer for ...
I dealt with Vonage representatives on the phone multiple times over the last few months and each time I was told that they would try to get my refund to me. I was subsequently informed that even though I have a $53.00 credit, they could not do what they had originally promised because I no longer ...
Vonage puts a lot of effort into attracting costumers with their commercials but almost no effort into keeping them. From day one the costumer service department was basically unresponsive. I sent an e-mail requesting my name be displayed on other peoples caller id when I called them. The response ...
As I indicated, I got roped in by false commercial claims. I was never told that I would be charged for 9-1-1 service and my father is handicapped. The worst thing is the service would completely shut off/disconnect during phone calls within 2 minutes. I had to cancel. My father would literally ...
I ordered vonage phone service at the end of May. My phoneline did not work until July. I had ordered one line and was waiting for the number to transfer. It never transferred and I tried to cancel several times, to no avail. It wasnt until my 30 day trial period was over that I was able to ...
Vonage subscription was entered on 4/5 when moving to new residence and after broadband was working. An adapter was purchased at CompUSA (a marketing/promotional partner) with rebate. Previous service was done with vonage.com because of their virtual phone number availability which was useful for ...