I canceled my Vonage phone account 08/07 and Vonage continued to billing my card for an additional year. I called Vonage who told me the maximum they would refund is $30.59 of a more than $367.08 over charge. I called the billing office who informed me that they can not credit my account by phone ...
I got a Vonage phone in 2. I was not told that it would be a monthly trial period. I thought that if you signed up it was just like any other phone. Well I had lots of problems with the service. No one could ever hear me. The service was so choppy and I was trying to work from home.in May, I ...
I started my Vonage account in June. I was told by the representative opening my account that I could start a phone line and get a second one for free under a promotion. I would also get the first month for free. The first month came and went and I didn't get charged. The second month came and I ...
I called Vonage on March 10 and inquired about their services. I was paying $210.00 a month with Bellsouht for three (3) voice lines and one (1) fax line. Vonage quoted me $25.00 per month per voice line with unlimited local and long distance. They offered me $9.95 for the fax line. They were going ...
On November 9th I called to cancel my Vonage account which I had opened in march of the same year. The "save the account" salesman did everything he could to convince me not to cancel my account, as is expected. When I refused to submit to his tactics, he made me an offer which was ...
I signed up for 2 months free service, per a flyer received in the mail. THey told me they could port my original phone number over. I was told to call back to confirm and when I did, someone else told me that my phone number could not be ported over. I then had to contact my internet provider to ...