They charged my credit card that was on file for two payments on my account without my permission. I was not on auto pay and i did not call them no 3 times in one month to pay a bill. I asked them to remove my credit card off file and they told me that they could not because it had to stay on file! ...
My one year contract with Directv expired last month. When I called to cancel my service, Directv stated that it was a two year contract. And if I cancel they were going to bill me $20 a month starting in July to June. I requested a copy of my signed contract and they stated they do not have the ...
I am a long time DirecTV customer and opted to get a new LED LCD TV. I upgraded my existing DVR to an HD DVR for $199. I have not had issues in the past until this HD DVR experience. I purchased the HD DVR online 12/10. DirecTV typically sends out their receivers by FedEX. I checked my online order ...
For years I had been with Adelphia, then Comcast. Last summer the AT I wanted to keep my charges at about $60 per month, what it had been with Comcast. The agent told me to go online to the change the package, which I did. The Choice package still shows up on my account page. About 3 months ago I ...
Why does DirecTV have an "F" rating with the BBB? Go to BBB.org and search DirecTV of El Segundo, CA and you can see the failure report for DirecTV for yourself! Why is DirecTV rated at the absolute lowest possible rating, an "F"? I will tell give you a few examples of why! ...
On June 1st at approximately 4pm I called Directv to speak with a representative to inquire about the scheduled installation for the same day. I was informed by the rep that the order was canceled due to past due balance on previous account at residence in the name of David Goodwin. The rep asked ...