I purchased a comforter and sham set that was a final sale item. When I received the comforter and sham the colors did not match. I contacted customer service and was asked to send a photo. The comforter was described as ivory in color. The shams were ivory but the comforter had a gray hue to it. I ...
I ordered a gift from this company. Said it would take 2 weeks. The next day I received an E-mail from a shipping co. About the order. I opened the page to find out when I could expect it and I got a really bad virus. That is fixed and reported. My problem now is I continue to receive the E-mail ...
BUYER BEWARE - Customer service was poor and contradictory. Service was not as advertised and failed me for almost a year with no notification. Filed a complaint. I was missled that Carbonate could back up externals, but was informed after the fact it was not supported on my Mac, but that perhaps ...
I have a subscription that Carbonite confirmed was valid through 11/2. This was confirmed by Carbonite on 3/25 by email and a support ticket. After rebuilding my PC in July, Carbonite stopped working. After contact customer support they denied the 3/25 written commitment of my subscription and ...
I had a Carbonite account that worked fine. I had an email from Carbonite support sent in March confirming I had a valid account until 11/2. After reinstalling the software, my account "disappeared". Carbonite said the wasn't valid despite THEIR support person saying it was valid through ...