Verizon Wireless refuse to tell me how to secure my wireless modem so that other people can't use it to access our computer and internet connection. I have asked them several times and they say that it is impossible for anyone else to access our modem. They are obviously lying because I have over ...
In December my wife and I bought a cell phone for my daughter, Shelby, for Christmas. I activated the phone online and it assigned the number 315-759-8310 to the phone. On January 7th I made a payment for $15. It worked fine until January 8th. At that time the phone stopped working. It would ...
Verizon Wireless not informing their customers of their replacement equipment policies. I recently ordered a new phone to replace a defective phone. Since the defective phone no longer worked, and not given any return instructions, I through the phone away. Received a phone bill 1-1/2 months later ...
When I used my 13 month old Treo to place a call, I could not hear from through the earpiece, and I could not be heard through the mouthpiece. I called Verizon Wireless Support and I visited two different retail stores, and I was told that I needed to purchase a new cell phone. The unit comes with ...
We had the Verizon Fios service up until July which included cable, phone and internet. We cancelled the service and paid the cancellation fee. On 7/7/08, one of Verizon's employees came to pick up all of the equipment. In August, we received a bill for $104.99 stating that we still owed for a ...
This fiasco has now spanned the better part of two years. It all began when I legitimately used and entered into a relationship with Verizon One Bill to give convenience to my multiple fax/land lines, my internet and my cellular bills. That was when I lived at house#1. When I moved from house#1 I ...