We obtained our Monitronics monitoring service thru a local vendor, first mistake. After 2 year, we moved into a new house. I contact Monitronics main office in Dallas, TX requesting they move our system. We had 1 year remaining on our contract. What we received was a new contract for 3 more years ...
I feel I am being ripped off by Monitronics. In March there was a power glitch in S.L. City and it knocked out my Sec. System. One of Monitronics repair persons came out and supposedly fixed and reprogramed it. I was billed for $25 which I paid. In May I tried to use the system and when I turned it ...
I signed a contract with Monitronics in March for 24 months. I moved out of house year later into apartment in March and tried to cancel contract. I called cutomer service and WAS TOLD that even I am not living in my old house anymore, I have to pay contract, which was another year. And in order to ...
I believed that our contract was up this March because I had wanted to cancel it earlier and called to do just that very thing over a year ago. I was told at that time that we had to pay until the contract was expired, which was March... I had to ask when... I resigned myself to that fact, and ...