In December our service was completely disrupted when the equipment failed. Was told that before they could send a service technician that we would have to get a new modem. The modem would be free if we would extend the contract. We said no, they said it would cost a hundred dollars then. Ok, we ...
Whatever you do. Do Not purchase this service. Painfully slow speeds. I even purchased the premium package which was supposed to guarantee super fast speeds. Didn't happen. My biggest problem was with a internet based service that I use. It did not work with that at all. I called Hughes tech ...
I needed internet for my collage classes but was having difficulty getting any of my local providers to service me so I called Hughesnet. I opted for the 79.99$ dollars a month homepackage plus. Hughesnet turned down my good credit and forced me to buy the equipment (satellite, modem, ect.) They ...
I recently bought Hughesnet satellite internet sevice. I find the strategy that stated to provide 1.6 MBPS get speed and 250 kbps upload rate. After getting disappointed using the low-speed of my support I chose to check the support at regular times. The 15 assessments I conducted over a 48-hour ...
I also am a victum of the Fair Access Policy that I was unaware of. I called to find out the problem. Not only had we been put in "timeout" but we had also continued to try and download so we had to wait 48 hours. After 48 hours we still weren't getting good service. I called back and was ...
I am wondering when a class action suit might be filed against Hughes Net. I, like so many others, had the entire system misrepresented to me when I agreed to a 2 year contract with Hughes Net. No one, at any time, ever mentioned the Fair Access Policy. Now, it really should not create a problem ...