I'm writing this complaint because I believe that something needs to be done about how Hughes Net threats their customers. Actually, I think there needs to be an independant organization to keep an eye on ALL ISPs. They are not the only ISP who treats it's customers badly... But that's another ...
We wanted faster internet service so... We did some online research and came across Hughesnet. The sales rep we called sounded like he had gotten his communication degree from Harvard. He was an American with an american accent. He said Hughesnet would allow us UNLIMITED internet access and the ...
Warning FAP Bait and switch tactic. I have been with hughes net 4 days now, and have been flagged the entire time. After 2 phone calls in two days I was educated. Phone call #3 on day 4, of service, proved to me, they are using this as an up-sell tactic, But the download information they had on ...
I deparately need a good local (not outside the US) Hughes Customer Service number. I am at my peak of frustration with my home service. I have only had it since June 16th. I upgraded and am still only able to access my internet 80% of the time. I tried to cancel, troubleshoot, have a tech come out ...
The saleman used deceptive sales to get me to use there product & they won't give me my money back. I only had the service for like 8 hours and they have cost be aound $250.00 plus i still have to pay to return there equipment at my cost. The salesman told me that the product would work and it ...
I am moving to another state that hughes net does not cover with access. They say I still must pay a termination fee. I say its not my fault that they cant cover the area and I should not be held liable. Of course they did not have the United States coperate address. And of course they are in the ...