This is an online tech support outfit. I called them because the manufacturer of my PC ACER, funnels all non-warranty calls to them. My PC was frozen. I made a few other calls to other companies and was able to get to a certain point with them and no further and no success in resolving my issue. I ...
I spoke to one person who was in India that told me that I was paying for one session to fix a booting problem with my computer. He then gave me a number to call which also gave me a person in India. My CC was charged 149.00 and the man proceeded to tell me that I had 4 more sessions. Did NOT ...
Gateway netbook is 1 1/2 yrs. Old but have extended Office Depot warranty and thought I would save time. Number given to me by a Microsoft tech from MSN. The Gateway # I have no longer in service. First you get a guy in India that lies about time involved but makes promises, takes your credit card ...
I called Gateway because my computer showed a blank white page. It sounded like I was talking from someone from India. I asked to speak to a US representative and they said they were all connnected. I was quoted a one time fix for $19.99 and got an alert from my charge company for a charge of ...
What a ripoff company. Please do not get suckered into this company. They promise to be able to fix computer over the phone and they cannot. I tried to cancel the service they would not allow it. What a waste! Please do not use this company. ...
Gateway Help PC Support to fix my Virus' and errors in my Desk Computer. The 3 technicians did not fix my computer. The Gateway Help PC Support Supervisor (Tom) asked me to send this letter to you. The Supervisor asked me to wait for 2 more technicians to try to fix my computer. He said that the ...