Purchased my new vehicle from this pack of thieves! Shady finance guy outright committed fraud, had me sign for a $195 service contract that ended up being a $995 extended warrantee. This tool had me read one copy of my contract and sign in the wrong space, conveniently he printed another copy of ...
After a month of ownership the brakes started to wobble when applied. We went to Kia, and they informed us that we must be slamming on the brakes too hard. We tried to not push down as hard, but often, it was needed in a big city such as Phoenix, Az. After 6 or 7 months we had enough. The brakes ...
My Husband and I applied for a vehicle at www.desertkia.com to save us time since my Husband works a lot of hours. We did not want to be running around to different car lots on his one and only day off. We were contacted by the internet sales department and we were told we were pre approved for the ...
I brought my car in with a dented rim, and overdue for oil, lube, and belt/milage check/service. This was on a Saturday mid-day. I was told that they would need to get a rim from another dealership, but that they would have it by late morning Monday and my car should ready Monday afternoon. In full ...
Desert Kia marks up all of their parts well above retail, 200% in some instances. Mr. John Mallo will not respond to complaint letters mailed to his attention. It appears that the only thing he is concerned with is making money. The parts department at Tempe Dodge/Kia is like visiting another ...
The price they offered on the car was diffrent when the contract came to be signed, the intrest was higher, the price was soposed to be including tax and license fees, and it was added in addition too. I didn't see the change until i got home (after I signed). On my way back to see what I can do. I ...