I was told that my iPhone 5 would be replaced because it would not work and it was less than a year old. They kept my phone for a week and I never heard from them. When I called to find out what was going on I was told by a supervisor that they didn't know what the hold up was and they would make ...
My daughter has problem with her computer, they tell her it is no good, she buys a new one. They load her old hard drive onto new computer but does not return old one. 2 years later I proceed to process the old computer (throw out, recycle). I realize the old computer works just fine with no help ...
Had a Dell for 8 years great computer except for the viruses every now and then. My son wanted an Apple so we decided to upgrade (so we thought) to an Apple. In May the mac just shut down. I thought I touched something wrong but was able to turn it on again. Then it happened again in june and july. ...
I purchased an ITunes gift card for the amount of $25.00 at Staples in Miami, Florida. I lost the card before I ever made it home. I spent on hour on the internet and over 45 min on the phone with several apple representatives, only to be told in the end that there is "nothing they can do for ...
Apple Customer service is Horrible. I was within the warranty when i reported the issue, but no one wanted to take the ownership and now i am out of the warranty for 17days, and apple reps keep on saying as i am 17days over the warranty, they cant help me. Here are some details. I had some issue ...
Yesterday I changed my AT&T plan from pre-paid to post-paid because Apple store in Pentagon City Mall told me we have "iPhone 4s" available for you as AT&T upgrade. But when I went back there they said me you should reserve it for tomorrow. So I did it and today I went there again ...