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WeightWatchers Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS37on USAComplaints · none in last 3 yrs · latest 2015
PHONE1-800-651-6000Customer Care
WEBSITEweightwatchers.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-14
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 37 historical complaints about WeightWatchers, published between 2005 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Cannot find a way to cancel membership payments
- Cannot reach anyone to cancel membership, faxed request unanswered
- Refuse to cancel account. Still billing my credit card
- Free seven day trial charged $65 with only partial refund
- Online membership cancellation page cannot be reached after login
- Still billed on an expired credit card
- No confirmation after emailing request to cancel monthly pass
- Leader no longer allowed to give out awards at meeting
- Weigh-in staff treat overweight member rudely
- Monthly pass charged twice within ten days
- Charged $65 despite cancelling less than 24 hours after signup
- Free trial auto-renewed and courtesy credit denied
- Billed after membership cancelled and no response to emails
- Billed twice a month after cancelling within 15 days
- Subscription Renewed Automatically for Six Months at $16.95 After One Month Plan
- Enrolled Online, Could Not Access Site, Still Charged Monthly After Cancellation Requests
- Subscription Auto-Renewed at $16.95 Monthly After Three Month Plan