I signed up for the Weight Watchers Monthly Pass program for a fee of $39.95.
They charged me the expected $39.95 and then they turned around and charged me AGAIN... Another $39.95, just ten days later!
When I asked them to reverse that charge and cancel my subscription, I only get a 'canned' impersonal response stating... Our records indicate that you have already been billed for your next subscription month, blah, blah, blah...
They refuse to respond specifically to my request for charge-back/reversal of the credit card charge. Repeating... Our records indicate that you have already been billed for your next subscription month, blah, blah, blah...
Furthermore, they state that for a refund, you have to mail them a card to a P.O. Box accross the country within 7 days. What kind of way to do business is this? Yeah right, good luck getting that card to them in time. They have this scheme down pat.
The fact that you cannot find a single telephone number for ANYONE on their website and their emails are all masked as to not reveal anyone's actual contact information or full name speaks volumes for this company.
I think anytime you decide to do business with a company over the web, FIRST make sure that you have the ability to pick up the phone and actually speak to someone or find a PHYSICAL address, not just a P.O. Box.
Be warned. Weight Watchers preasures you to sign up for monthly billing insisting that you put a credit card on file so they can double charge you. It does not matter what kind of bs answer that provide... The bottom line is this.
Charged $39.95 on November 13th. Charged $39.95 on November 23rd.
That's nearly $80. For one month of Weight Watchers. My advice to anyone wanting the information? Show up, pick up the materials, sit in on one meeting and NEVER SIGN UP. Anyway... Once you get the materials and see what the diet is... What the heck do you need to keep paying this fools for? You can find numerous free websites that will help you track/count calories and nutrition.
Anyone thinking of signing up for Weight Watchers? SAVE YOUR MONEY! Reply here with your contact information and I'll send you everything I paid nearly $80. For ABSOLUTLEY FREE!!! I'm making copies of everything as I type this.
Best of luck and JUST SO NO TO WEIGHT WATCHERS.
Bigc
Alexandria, Kentucky
U.S.A.
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