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U.S. Bank Reviews & Complaints
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REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Account Authorization Changed to Limited Signer Without My Consent
- Corporate Card Debt Not Husband's Reported Twice on Credit Report
- Overdraft Fees Charged Seven Times in One Day After Held Cash Deposit
- Free Courtesy Checks Carried $24 Fee and Daily Interest
- ATM Cash Deposit of $1,000 Later Reversed and Credited as $600
- Paycheck Held Five Days, Multiple Overdraft Fees, No Manager Response
- Unauthorized Charges in Europe on Daughter's Visa Buxx Card Not Credited
- Held Deposits and 15 NSF Fees Left Account Over $1,100 Negative
- Bank Kept Original Warranty Deed After Closing, Now Cannot Find It
- Repeated Overdraft Fees on Funded Accounts, Deposit Holds, and Transfer Fees
- Counterfeit Check Led Branch to Freeze Account and Cancel Overdraft Protection
- Bank Paid Check as Courtesy, Triggering Nine $35 Overdraft Fees
- Reported to ChexSystems for Account Abuse After Loan Payoff
- Overdraft Fees Totaled $140 While Paycheck Deposit Was Pending
- $400 Application Fee Charged Without Authorization or Application
- Unneeded Flood Insurance Added to Equity Line Despite Proof of Coverage
- Branch Holds Deposits to Make Checks Bounce and Delays Posting
- Fraudulent Auto Payments to USA Credit From Elderly Customer's Account
- Account Opened With Husband's SSN Under Another Name
- License Shredded After Left at Branch, Shredding Policy Not in Writing