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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Phone Insurance Not on Record and Defective Phone Return Refused
- Phone Failed Three Times in a Year, No Action From Customer Service
- Nokia 1208 Phone Died After 90 Days, Warranty Replacement Refused
- Crappy phones - zte phone
- Sold Me A Defective Phone & A Used One At That!
- MetroConnect International Calling Funds Discontinued With Short Notice
- Call Forwarding Never Worked, Early Termination Fee Charged
- Lowest Rate Plan Excluded From Best Price on New G1 Phone
- Overbilled by Metro PCS, and never compensated!
- Second Line Billed as Individual Line Long After One-Month Agreement
- Defective Phone Replacement Never Delivered After UPS Missed Attempts
- Charged $100 for Alleged Liquid Damage on Phone Replaced Under Warranty
- Ad service
- Billed Four Extra Months After No-Coverage Move, Collector Called Husband
- Return Refused for New iPhone Bought in Store After Signing Contract
- Hotspot Month-to-Month Plan Kept Billing After Cancellation
- Sidekick Slide Battery Dying, Two New Chargers Failed, Rude Store Employee
- Bill Jumped From $75 to $700, New Plan Refused for Overages
- Unauthorized Withdrawal Not Refunded and Defective Replacement Phones
- Plan Upgrade Extended Contract, Wing Phone Locking Up, Out-of-Warranty Fee