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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Poor Credit Reporting Customer Relations
- Autodebit error led to past due balance and interest rate near 30%
- Deferred interest of $962 charged after payments allocated to wrong promotion
- Payment to wrong account never fixed and dispute denied for months
- Refund of $12,700 overpayment to 84-year-old mother delayed 30-60 days
- Interest-free $500 dental loan became 26.99% APR with $150 arrears
- Told 1-year same-as-cash applied, then collection letter demanded interest
- Over 100 calls to my cell for people I do not know
- Account kept open after payoff and cancelled credit line still reported
- Paid $2,500 then hit with $1,730 deferred interest on promo expiry day
- Account marked past due before first statement arrived, rate raised to 28.99%
- Charged $1600 deferred interest after 18 months of large payments
- Phone payment before deferred plan expired never processed, now being sued
- Zero percent LASIK plan ended after 17 payments, $970 interest added
- Payment made by phone never posted despite faxed and mailed proof
- Collections call from India about payment mailed on time
- Unknown open credit line found on report with hard inquiry
- PayPal card requires payments two days early or phone fee applies
- Payments on $16,000 dental loan raised repeatedly and cosigner ignored
- Daily collection calls to seriously ill cardholder over medical credit balance